The maternal assistant is the natural person, certified under the conditions of this ordinance, employed by the general directorate of social assistance and child protection, who provides at their own home or, as the case may be, at their residence, the upbringing, care, and education of the child during the application of the placement special protection measure, emergency placement for the child temporarily or permanently separated from their parents or, as the case may be, during the respite period of another maternal assistant.

The applicant for the maternal assistant certificate submits the Evaluation Request for the issuance of the maternal assistant certificate (Annex 2 Form, O 1142/2024) to the institution's secretariat, where it is registered and the deputy general director of social assistance assigns it for evaluation according to the applicant's domicile.

To streamline the activity, each team of specialists is assigned a specific area of the county and municipality in which they carry out their activity.

The evaluation of the applicant is carried out by a team of specialists consisting of a social worker and a psychologist, and other specialists may also be involved if necessary at the recommendation of the designated social worker case manager for the maternal assistant MCAM by order of the deputy general director of social assistance, Maternal Assistant Case Manager Order (DMC). The members of the evaluation team prepare the Final Evaluation Report (Annex 8 Form, O 1142/2024)

The maternal assistant case manager takes over the request and file assigned by the deputy general director of social assistance and registers the documents in the In-Out Register (RII) of the department, then types up the Maternal Assistant Case Manager Order and forwards it for approval.

After receiving the request and verifying the documents submitted to the file, the case manager for AM (MCAM) begins the process of evaluating the applicant and his/her family.