The procedure mentions the way of ensuring free access to information of public interest for the citizen or other interested parties (the media, NGOs, etc.) according to the provisions of Law no. 544/2001, with subsequent amendments and completions, within the City Hall. Through this procedure, the aim is to ensure a correct, efficient, prompt and legal circuit of requests for information of public interest.

The operational procedure targets the free and unrestricted access of the person to any information of public interest, as defined by law, which constitutes one of the fundamental principles of the relationships between individuals and public authorities, in accordance with the Constitution of Romania and the international documents ratified by the Parliament of Romania. The procedure establishes how communication to authorities, institutions, and interested persons of the acts issued by the director is ensured, under the terms of Law no. 544/2001 regarding free access to information of public interest. The procedure is mainly carried out for good collaboration between citizens and public institutions, for the interests of the public institution, the citizens, and the employees of the public institution.