The heating aid for the home and the energy supplement are granted based on the applicant's request and their own statement regarding the family composition and income, accompanied by supporting documents.

The request is submitted by the holder of the heating aid for the home and the energy supplement, who can be

• the owner of the home
• the person who transferred ownership of the home based on a contract with a maintenance clause;
• the holder of the rental contract;
• another adult family member legally authorized by the owner/holder of the rental contract;
• legal representative for single persons who have not reached 18 years of age.

In the situation where vulnerable consumers meet the eligibility conditions during the cold season, the right to heating aid for the home is established, by decision of the mayor, as follows:

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• starting with the month of application submission, for those who submitted the documents by the 20th of that month;
• starting with the following month, for those who submitted the documents after the date mentioned at letter a
• When establishing the net monthly income of the family or, as the case may be, of the single person, all income earned by family members in the month prior to the one in which the right to heating aid is requested is taken into account, including those from state social insurance rights, unemployment insurance, allowances, permanent benefits and aids, regardless of the budget from which they are covered, legal maintenance obligations and other legal claims.